Arç Corredoria d’Assegurançes, SCCL

Casp 43, 08010 Barcelona
08010 Barcelona
arccoop@arccoop.coop

93 423 46 02

Facebook @projectearc
Twitter @arc_coop

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Defending insured individuals

In compliance with applicable regulations, Arç Cooperative provides a service that deals with complaints and claims regarding the legally-recognized interests and rights of users. Once this option has been exhausted, you can contact the Spanish Directorate General of Insurance and Pension Funds.

  • Regulations on customer service.
  • Spanish Law 26/2006, from July 17, on private insurance and reinsurance mediation.
  • Ministerial Order ECO/734/2004, from March 11, on customer service and consumer ombudsman departments at financial institutions.
COMPLAINTS AND CLAIMS